The Compliance Division plays a key role in ensuring our operations align with applicable regulatory standards and internal governance expectations, enabling responsible growth and long-term value creation.
We are seeking a motivated and detail-oriented Process Engineering & Compliance Specialist to join our Compliance Division. This role focuses on designing, documenting, and maintaining policies and standard Operating Procedures, and monitoring compliance with internal standards and external regulatory obligations.
Responsibilities:
1 - Develop and maintain policies, standard operating procedures (SOPs), work instructions, and process documentation.
2 - Design and map business processes using recognized standards such as BPMN 2.0 and align with process classification frameworks.
3 - Coordinate with relevant departments to ensure ownership, clarity, and effective implementation of compliance procedures.
4 - Monitor the application of policies and procedures and escalate non-compliance issues or inconsistencies.
5 - Conduct reviews and gap analyses to identify improvement opportunities in policy enforcement and documentation practices.
6 - Track regulatory developments relevant to Ninja’s operations and support policy updates accordingly.
7 - Deliver training and awareness sessions to ensure operational teams understand and adhere to compliance expectations.
8 - Collaborate with Finance, Legal, IT, HR, and other stakeholders to ensure alignment on compliance-related processes and updates.
Preferred Candidate:
1 - Proficient in process mapping methodologies, especially BPMN 2.0, and familiar with process classification frameworks (e.g., APQC).
2 - Strong writing and analytical skills with the ability to translate regulatory requirements into clear, operational policies.
3 - Excellent communication and interpersonal skills to collaborate across departments.
4 - Ability to manage multiple projects, prioritize effectively, and meet deadlines under pressure.
5 - High attention to detail and commitment to accuracy and clarity in documentation.
6 - Exposure to regulatory frameworks applicable in Saudi Arabia, especially in the food and tech-enabled retail industry, such as CST, SFDA, MCI, Civil Defense, MoMRAH, etc.
7 - Knowledge of compliance best practices and policy management principles.
8 - Experience in cross-functional environments, especially in fast-paced digital or retail businesses.
Ninja is considered one of the leading companies in the dark store field