Job description
The People Business Partner (PBP) is a strategic and hands-on partner to Mirai’s leaders across QA, Product, and Operations.
The role is focused on building a high-quality employee journey, strengthening manager capability, and ensuring alignment between business needs and people practices in a fast-scaling, gaming-focused environment.
This position plays a critical role in bridging the gap between HR and teams on the ground, ensuring that people initiatives are practical, impactful, and embedded in day-to-day operations.
Key Focus Areas 1.
Employee Journey & Experience Ownership Own and continuously improve the full employee journey: From onboarding, development, performance, to offboarding Design and implement a structured and consistent employee journey, with a strong focus on early-career populations Define, track, and act on key experience metrics (onboarding satisfaction, engagement, retention, ESAT) Ensure clear follow-up on feedback and communicate progress and improvements to teams and leadership 2.
Onboarding Excellence (Critical Priority) Own the end-to-end onboarding experience, from pre-boarding to 90-day integration Ensure a seamless and high-quality onboarding process for employees and managers Equip managers with clear onboarding frameworks, expectations, and best practices Continuously improve onboarding based on feedback and operational needs Partner with TA and People Operations to ensure seamless and connected employee experience 3.
Manager Effectiveness & Leadership Support Act as a trusted partner to managers, supporting them in their role as people leaders Coach managers on performance management, feedback culture, team structure, and employee development Build and reinforce manager best practices, especially for managing junior and intern populations Support leaders in navigating team challenges, engagement topics, and performance situations 4.
Organizational Development & Career Management Support organizational design and team structuring aligned with business growth and operational needs Define and implement clear career paths and progression frameworks across disciplines and levels Contribute to talent reviews, workforce planning, and development strategies Ensure alignment between business priorities and employee development opportunities 5.
Employee Relations & HR Proximity Act as the main point of contact between the People team and employees Build strong proximity with teams (QA, Marketing, GenAI, etc.
) to understand real challenges and needs Handle employee relations topics with fairness, consistency, and professionalism Ensure compliance with Saudi labor law and internal policies 6.
HR Initiatives & Continuous Improvement Lead and support targeted HR initiatives based on ESAT results and business priorities Partner with leadership to identify high-impact areas and implement practical solutions Work closely with L&D to ensure alignment between training programs, business needs, and career development Contribute to HR transformation initiatives (processes, tools, scalability) What You Will Do (Day-to-Day Impact) Partner closely with managers and team leads to address people challenges and improve team effectiveness Translate business needs into actionable HR solutions Drive implementation of HR processes, not just design Monitor and report on key people metrics and ensure action plans are executed Maintain strong visibility and accessibility across teams What We’re Looking For 5 to 8+ years of experience in HR, including Business Partnering or similar roles Strong experience in employee experience, organizational development, or talent management Proven ability to operate in fast-paced, scaling, or operational environments Strong coaching and stakeholder management skills Hands-on mindset, with the ability to build and implement from scratch Strong analytical skills with a data-driven approach Knowledge of Saudi labor law Fluent in English; Arabic is a plus What Success Looks Like Employees experience a clear, structured, and engaging journey from day one Managers are confident and effective in their people management role HR is seen as a trusted, close, and impactful partner to the business Engagement and retention improve, especially within early-career populations HR initiatives are focused, practical, and clearly linked to business impact PBP related projects and measures are well organized, tracked, and readily visible through quantifiable metrics
This job post has been translated by AI and may contain minor differences or errors.
Preferred candidate
Years of experience
12+ years
Degree
Bachelor's degree / higher diploma
