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ROLES AND RESPONSABILITIES
Key Accountability Areas
Key Activities
Coordination & Planning
·Support in preparing, coordinating, follow up and maintaining the overall ERP & Infra implementation project plans, schedules, and deliverables.
·Coordinate project activities between ERP functional consultants, business users, and technical teams.
·Track milestones, dependencies, and timelines for infrastructure setup and ERP deployment.
·Maintain project documentation, meeting minutes, and issue logs for project governance.
·Support ERP implementation teams (functional & technical) in coordination, alignment between IT infrastructure and ERP system, facilitate meetings, meeting action items, follow-ups, etc.
·Facilitate user acceptance testing, data migration validation, and system go-live readiness.
·Detailed project coordination reports and dashboards
·Issue tracking and resolution logs.
Operational
·Manage communication between ERP vendor/partners and internal IT teams for technical issue resolution.
·Coordinate infrastructure setup activities such as provisioning servers, databases, application hosting environments, and connectivity for ERP systems.
·Track hardware and software procurement, installation, and configuration required for ERP and related applications.
·Act as the liaison between business process owners, ERP consultants, and IT teams.
·Provide timely project updates, progress reports, and escalation of risks/issues to management.
·Facilitate coordination with third-party vendors, system integrators, and cloud service providers (if applicable).
·Ensure compliance with IT policies, data security standards, and audit requirements during implementation.
·Prepare and maintain change management logs and version control documentation
JOB QUALIFICATIONS AND REQUIREMENTS
Knowledge and Experience
·Strong project coordination, problem solving and multitasking abilities.
·Proactive, detail-oriented, and result-driven mindset with good interpersonal communication.
·Ability to work in support of projects and at time under pressure to meet deadlines.
·4 - 6 years of hands-on experience in projects like support, coordination, or application preferably within the oil & gas, energy, or similar industry.
·Preferred to understand IT infrastructure (servers, networks, cloud environments, databases, cybersecurity).
·Familiarity with IT Application projects will be added advantage.
·Experience in coordinating with cross-functional teams and multiple vendors
·Good understanding of Microsoft 365 (Teams, SharePoint, Exchange Online, OneDrive) and user access management.
Education and Certifications
·Bachelor’s degree in any Business Administration, Project Management, technical or related field.
·Able to communicate effectively in both Arabic and English.
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