IT Manager

Role Purpose

Responsible for defining and executing the enterprise-wide technology and digital transformation strategy to enable business growth, operational excellence, innovation, cyber resilience, and long-term competitiveness.

The role integrates IT, digital platforms, data, automation, AI, cybersecurity, and emerging technologies into a coherent transformation agenda aligned with corporate strategy, value creation, and shareholder expectations.

Key Accountabilities

1. Enterprise Technology & Digital Strategy

• Define and own the 3–5-year Technology & Digital Transformation Roadmap aligned with corporate and business strategies.
• Translate business objectives into scalable digital platforms, architectures, and capability roadmaps.
• Lead modernization of legacy systems and transition to cloud, data-driven, and AI enabled operating models.

2. Digital Transformation & Innovation

• Drive end-to-end digital transformation across core value chains (manufacturing, supply chain, sales, customer experience, finance, HR, governance).
• Establish innovation frameworks, digital labs, and partnerships with technology providers, startups, and universities.
• Sponsor automation, Industry 4.0, IoT, advanced analytics, and smart operations initiatives.

3. IT & Enterprise Architecture

• Own enterprise architecture, applications landscape, infrastructure, cloud strategy, and integration platforms.
• Ensure interoperability, scalability, performance, and business continuity across all systems.
• Lead ERP, CRM, WMS, MES, PLM, BI, and core platform strategy and governance.

4. Cybersecurity & Technology Risk

• Establish and oversee enterprise cybersecurity, data privacy, and resilience frameworks.
• Ensure compliance with regulatory, governance, and IPO-readiness requirements (e.g., ISO 27001, NCA, PDPL, SOX-ITGC, CMA/SEC expectations).
• Lead disaster recovery, business continuity, and crisis response readiness.

5. Data, Analytics & AI

• Build a unified data strategy (governance, quality, master data, analytics, AI/ML, decision intelligence).
• Enable real-time executive dashboards, predictive analytics, and AI-driven decision support.
• Ensure ethical, secure, and compliant use of AI and advanced analytics.

6. Technology Governance & Investment

• Chair the Technology Investment Committee and Digital Portfolio Review.
• Prioritize initiatives based on business value, ROI, risk, and strategic alignment.
• Manage technology budgets, vendors, contracts, and sourcing strategies.

7. Organization & Talent

• Build and lead a high-performing technology and digital organization (IT, Digital, Data, Cyber, PMO, Architecture).
• Develop future-ready digital skills, leadership pipelines, and succession plans.
• Embed agile, product-oriented, and value-delivery operating models.

8. Board & Executive Advisory

• Act as strategic advisor to the CEO and Board on technology trends, digital risks, and competitive disruption.
• Present digital transformation progress, investment cases, and risk dashboards to the Board and Audit/Risk Committees.

Key Deliverables

• Group Digital & Technology Strategy and 3-year Roadmap.
• Enterprise Architecture Blueprint.
• Cybersecurity & Data Governance Framework.
• Digital Transformation Portfolio (business cases, ROI, milestones).
• Industry 4.0 / Smart Factory Program.
• AI & Advanced Analytics Enablement Program.
• IT Operating Model & Talent Strategy.