Inbound Sales Supervisor

Abwaab | Inbound Sales Supervisor (Saudi)

Role Overview:

We are looking for a candidate seeking an exciting and challenging opportunity to grow with a hyper-growth EdTech company. The ideal person will have exceptional communication and interpersonal skills.

Responsibilities:

• Oversee the daily operations of the inbound sales team and ensure adherence to sales plans and operational guidelines.

  
  

• Monitor the implementation of approved sales strategies and ensure performance targets are met.

  
  

• Track key performance indicators (KPIs) and prepare regular reports for management, highlighting challenges and opportunities.

  
  

• Train and guide new and existing team members to enhance their sales skills and ensure service quality.

  
  

• Motivate the team and maintain a positive work environment that fosters collaboration and results.

  
  

• Coordinate with departments such as Marketing and Operations to align daily efforts with overall business objectives.

  
  

• Contribute to improving sales techniques and participate in the development of sales scripts in collaboration with the relevant departments.

  
  

• Handle daily operational issues and ensure they are resolved efficiently to maintain smooth workflow.

  
  

Requirements and skills:

• Bachelor's degree in Marketing, Business Administration, or a related field.

  
  

• Minimum of 2 years of experience in sales, including at least 1 year in a supervisory role.

  
  

• Strong leadership and communication skills with the ability to motivate the team and drive results.

  
  

• Attention to detail and the ability to analyze performance reports regularly.

  
  

• Proficiency in CRM systems (Zendesk) and sales tools.

  
  

• Excellent organizational and time management skills.

  
  

• Flexibility and the ability to adapt to a fast-paced and dynamic work environment.