General Manager (Bakery & Retail)

Job Overview
We are representing , a premier name in the food and beverage industry, to recruit an experienced and dynamic General Manager (Bakery & Retail). This is a FULL_TIME position based in the vibrant city of Riyadh, Saudi Arabia. The successful candidate will be a hands-on leader responsible for overseeing all aspects of a high-end bakery and retail operation. You will drive the business to achieve its strategic goals, ensuring exceptional quality, outstanding customer experiences, and sustained profitability. This is an excellent opportunity for a commercially astute professional with a passion for the food retail sector to make a significant impact in a growing market.
Responsibilities
* Lead all day-to-day operations of the bakery and retail outlet, ensuring seamless execution and adherence to brand standards.
* Assume full P&L responsibility, including budgeting, forecasting, and financial reporting to drive revenue and manage costs effectively.
* Recruit, train, mentor, and manage a high-performing team, including bakers, baristas, and retail staff, fostering a positive and productive work culture.
* Uphold the highest standards of product quality, presentation, and consistency, from production to point of sale.
* Implement and maintain rigorous health, safety, and hygiene standards in compliance with local regulations.
* Develop and execute local marketing and sales strategies to increase footfall, build customer loyalty, and enhance brand presence.
* Manage inventory, procurement, and supplier relationships to ensure optimal stock levels and cost-efficiency.
* Oversee visual merchandising and the overall retail environment to create an inviting and premium customer experience.
* Analyse sales data and customer feedback to identify trends and opportunities for continuous improvement.
Qualifications
* Proven experience in a General Manager or senior management role within the premium bakery, café, or food retail industry.
* Strong financial acumen with demonstrable experience in P&L management, budgeting, and cost control.
* Exceptional leadership and people management skills, with the ability to inspire and develop a diverse team.
* A deep understanding of food and beverage operations, quality control, and industry best practices.
* A customer-centric approach with a passion for delivering an outstanding service experience.
* Excellent organisational, problem-solving, and communication skills.
* Previous experience working in the Middle East is highly advantageous.
* Fluency in English is required; proficiency in Arabic is a significant plus.
Benefits
* A highly competitive salary and benefits package.
* The opportunity to lead and shape a prestigious brand in a key international market.
* A challenging and rewarding role with significant autonomy and potential for professional growth.