Content Moderation Advisor

Job Title:
Content Moderation Advisor - Riyadh
Job Description
The role of a content moderator is fundamental in ensuring that content is placed in the appropriate category and confirming its compliance with legal standards. Responsibilities include evaluating reported accounts for sensitive content and ensuring adherence to Concentrix's client requirements and strategies.What is required from you?

• Evaluate online content in accordance with established policies and procedures.

  
  
  

• Review accounts reported for containing sensitive content and ensure no violations of policies exist.

  
  
  

• Review images, videos, accounts, and textual content according to policies and guidelines, while managing sensitive or explicit content daily.

  
  
  

• Escalate any violations of work policies using internal tools as necessary.

  
  
  

• Maintain a high level of quality in every case handled.

  
  
  

• Achieve monthly performance indicators (KPIs) including productivity within daily workflow.

  
  
  

• 0 to 2 years of experience in a related field.

  
  
  

• Bachelor's degree or diploma if available in any relevant field.

  
  
  

• English language proficiency from basic to intermediate.

  
  
  

• Basic knowledge of Microsoft Office applications.

  
  
  

• Office-based work.

  
  
  

• Shift system includes weekends and public holidays.

  
  
  

• We continue to invest in our culture with a focus on our employees, through competitive salaries and additional benefits based on roles, alongside paid training, professional guidance, and discounts and offers from our partners.

  
  
  

• We build a real work environment that allows everyone to grow in the way that suits them.

  
  
  

• We aim to empower our team members to deliver their best in a flexible and motivating work environment.

  
  
  

• We continuously learn from each other to provide greater value to our employees.

  
  
  

If you see yourself as capable and ready to be part of our fantastic team to build an exceptional customer experience, apply now! ✅

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