Handling financial transactions and providing excellent customer service. Key duties include processing payments, issuing receipts, and sometimes assisting with customer inquiries and basic order taking.
Skills
Responsibilities:
Customer Service: Greeting customers, answering questions about the menu, and resolving any issues or complaints.
Point of Sale (POS) Operations: Processing cash, credit card, and debit card transactions accurately.
Cash Handling: Managing cash drawers, making change, and balancing transactions at the end of shifts.
Order Taking: Assisting with placing orders, especially for takeout, and potentially taking phone orders.
Menu Knowledge: Maintaining a good understanding of the menu, specials, and pricing to assist customers.
Maintaining Cleanliness: Keeping the cashier area tidy and organized.
Collaboration: Working with other staff members to ensure smooth service and customer satisfaction.
Upselling/Promotions: Potentially promoting special offers or suggesting additional menu items.
Inventory Assistance: May be required to assist with restocking items at the cashier area.
Qualifications:
Basic Math Skills: Essential for handling transactions and balancing the cash drawer.
Customer Service Skills: Strong interpersonal and communication skills are important for interacting with customers.
POS System Proficiency: Experience with using a point-of-sale (POS) system is often required or helpful.
Attention to Detail: Accuracy in processing payments and handling cash is crucial.
High School Diploma or GED: Often preferred, especially for entry-level positions.
Prior Food Service Experience: Helpful but not always required.
