Assistant Residence Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.

About the Role — Assistant Residence ManagerAs an Assistant Residence Manager, you will support the daily operations of the residence to ensure a safe, welcoming, and well‑managed living environment for all residents. You will work closely with the Residence Manager and other team members to provide exceptional service, resolve issues promptly, and maintain high operational standards. This role combines leadership, customer service, administration, and community engagement.
 What You Will Do

• Support the Residence Manager in overseeing daily residence operations.
• Supervise front‑line staff and ensure excellent service delivery.
• Handle resident inquiries, concerns, and incident reports professionally.
• Assist in maintaining safety, cleanliness, and compliance with organisational standards.
• Monitor occupancy levels and assist with reporting and documentation.
• Help plan and deliver community‑building activities and programs.
• Conduct regular inspections of residence facilities and escalate issues when needed.
• Participate in staff, training, and performance support.
• Act as the point of contact during the Director of Residences Residence Manager’s absence.
   

What You Bring

• Strong leadership and interpersonal skills with the ability to build positive relationships.
• Experience in hospitality, property management, student housing, or customer service (preferred).
• Excellent problem‑solving and conflict‑resolution abilities.
• Ability to multitask and remain calm under pressure.
• Strong organizational and administrative skills.
• Fluent in English, with Arabic language proficiency required.
• Professional communication skills, both verbal and written.
• Commitment to maintaining a safe, respectful, and inclusive community environment.
• Flexibility to work evenings, weekends, and on‑call shifts as needed.
• High level of responsibility, integrity, and teamwork.

What We Offer

• Competitive salary in a tax-free environment.
• Housing and transportation.
• 30 days of vacation plus public holidays.
• Travel Allowances
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.

Schedule & Hours

• Full-time role.