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Assistant Front Office Manager – Hyatt Place AlUla
We are looking for an experienced Assistant Front Office Manager to support the opening of Hyatt Place AlUla.
Hyatt Place AlUla represents a significant milestone in Hyatt’s expansion across the region and will feature 214 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.
Your Role
As the Assistant Front Office Manager, you’ll support the Front Office Manager in leading the pre-opening and operational readiness of the Front Office, ensuring smooth day-to-day operations and exceptional guest experiences.
This role is ideal for a hands-on leader who thrives in a fast-paced environment, leads with care, and supports the development of a high-performing team while maintaining Hyatt brand standards.
Key Responsibilities
· Support pre-opening front office setup, systems implementation, and team readiness
· Supervise daily front office operations including reception, guest services, and night audit
· Ensure seamless guest arrival and departure experiences
· Handle guest feedback, service recovery, and escalation management
· Assist with scheduling, payroll, and departmental administration
· Train, coach, and motivate front office colleagues
Qualifications
· Degree or Diploma in Hospitality Management or related field
· 2–3 years’ experience in hotels as Assistant Front Office Manager or Front Office Supervisor
· Strong guest service and problem-solving skills
· Excellent English communication
· Ability to work flexible hours including shifts
Care Connects us at Hyatt - we open doors, we welcome you and we care.
And we offer a great range of benefits, including:
· Long term career growth opportunities
· A motivated and connected team
· 12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts· And a company that truly cares
Discover what’s next. We look forward to hearing and learning from you.
You'll no longer be considered for this role and your application will be removed from the employer's inbox.