Job description
Are you a hands-on Salesforce expert who enjoys designing scalable
architectures and leading teams through complex transformations? Join us to
shape enterprise-grade Salesforce solutions across Sales, Service, and Loyalty
Cloud while mentoring a high-performing team.
What You’ll Do:- Design and configure solutions using the platform's point-and-click configuration tools to meet business process and application requirements.
- Lead the assessment of business requirements, collection and identification of technical specifications, and the subsequent development of technology solutions.
- Interface with business stakeholders to understand their needs and translate them into configurable software components.
- Develop prototypes using configuration tools and demonstrate these to stakeholders to validate solution approach.
- Collaborate with cross-functional teams to ensure that the configuration supports the desired business processes.
- Provide expertise in the platform's configuration capabilities during the solution design and implementation phases.
- Ensure solutions are scalable, maintainable, and can be seamlessly integrated with other systems.
- Conduct solution testing and troubleshooting, resolving configuration issues as they arise.
- Document the configuration details and maintain records of system changes.
- Stay current with the latest updates and features of the platform and evaluate their applicability to organizational needs.
- Lead and mentor a team of configuration specialists, providing guidance and support to ensure effective solution delivery.
- Facilitate team meetings and ensure clear communication of project goals and progress.
- Coordinate team efforts to align with project timelines and business objectives.
- Conduct performance evaluations and provide constructive feedback to team members.
- Offer career guidance and support professional development for direct reports, helping them achieve their career goals.
Requirements- Salesforce Core Solution Architect (Hands-on)
- Must-have
Salesforce Core end-to-end: proven delivery on Sales Cloud + Service Cloud + Loyalty
- Mature org transformations: experience refactoring and standardizing existing orgs, reducing tech debt without disrupting business operations.
- Architecture & governance ownership:
defines architecture patterns and guardrails (Apex/Flow/LWC)
owns coding standards and review process
enforces release readiness across dev → UAT → prod
- Hands-on capability: can actively build and unblock delivery (Apex + Flow, plus practical LWC knowledge), not only produce design documents.
- Integrations at scale: API design/consumption, OAuth, Named Credentials, async patterns, idempotency + error handling; hands-on with middlewares - eg.MuleSoft.
- Strong security model: sharing, permissions, FLS, least privilege; can design enterprise-grade access and data protection.
- Nice-to-have
Experience Cloud and/or Field Service (practical familiarity).
- Shield / audit & monitoring awareness (Event Monitoring, audit trails, logging mindset).
- DevOps / release management: Git + CI/CD and working knowledge of Salesforce DevOps Center;
- Fluency in English
OSF Digital is proud to be an equal opportunity employer, where
you can bring your whole self to work. Join an inclusive and passionate
community of professionals who help bring about digital transformation for
businesses around the world. At OSF Digital, we welcome all individuals and do
not discriminate on the basis of gender identity and expression, race,
ethnicity, disability, sexual orientation, colour, religion, national origin,
age, marital status, or any other protected category in any of the jurisdictions
in which we conduct business.
This job post has been translated by AI and may contain minor differences or errors.
