Sales Officer (Heat Exchanger)

Key Responsibilities:

• Responsible of focusing on growing and developing the brand and existing clients, together with generating new business.
• Responsible of researching key customers’ requirements and suggesting solutions that satisfactorily answer the customer’s needs.
• Responsible of being an effective contact point for customers and internal teams related to the respective brands handled.
• Responsible of measuring, tracking, and analyzing the sales metrics and providing meaningful data to the Brand Manager for business enhancement decisions.
• Responsible of resolving customer complaints in an effective, ethical, and respectful manner.
• Responsible of achieving the sales targets and growth from the key accounts, tracking sales progress on a regular basis, and reporting them to the Brand Manager as and when required.
• Responsible of daily face-to-face market visits with relevant accounts in offices, showrooms, and/or jobsites.
• Responsible of delivering product shows and demonstrations during customer visits.
• Responsible of keeping abreast with the current and emerging market trends to remain competitive and to generate a high volume of business.
• Responsible of managing and monitoring the account-level P&L and receivables for target requirements & delivery.
• Responsible of participating in the state-level sales meetings along with trade shows.
• Responsible of creating new accounts and generating sales volumes.
• Responsible of conducting market analysis and evaluating the competitor’s practices and market status.
• Responsible of supporting the function to conform to budgetary requirements.
• Responsible of following all the processes and policies of the company at all times.
• Responsible of conducting the regular sales meetings with the key accounts for purchase requirements/product promotion and updating the Brand Manager on possible sales deals from time to time.
• Responsible of preparing and furnishing the business reports to sales managers as and when required.
• Responsible of staying abreast with the competition, being abreast with new product launches in the market, competitor strengths, and customer requirements.
• Responsible of taking the necessary upskilling measures to ensure optimum knowledge about the products.
• Responsible of ensuring the department follows all processes and policies of the company and is aligned with the departmental SOPs at all times.
• Responsible of following of any other tasks / projects that are assigned by the manager.