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Job description

  • Develop and implement sales strategies to achieve the hotel's revenue and occupancy targets.


  • Identify and secure new business opportunities across corporate, government, leisure, airline, and travel trade segments.


  • Maintain and strengthen relationships with existing clients, key accounts, travel agencies, and corporate partners.


  • Conduct regular sales calls, client meetings, presentations, and site inspections.


  • Negotiate contracts, rates, and agreements in line with the hotel's revenue strategy.


  • Prepare and submit sales proposals, quotations, and contracts.


  • Collaborate with the Reservations, Front Office, and Marketing teams to optimize business opportunities.


  • Monitor market trends, competitor activities, and customer needs to identify new opportunities.


  • Participate in trade shows, networking events, and sales missions to promote the hotel.


  • Manage corporate accounts and ensure high levels of customer satisfaction and retention.


  • Prepare monthly sales reports, forecasts, and market analysis for management.


  • Monitor sales performance against budgets and implement corrective actions when necessary.


  • Ensure all sales activities are accurately recorded in the Customer Relationship Management (CRM) system.


  • Handle client concerns professionally and resolve issues promptly.


  • Maintain compliance with hotel policies, brand standards, and ethical business practices.


  • Perform other duties assigned by the Director of Sales or General Manager.


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