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Research and Strategy Manager

30+ days ago 2026/05/29
Other Business Support Services
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Job description

Job Description


The Research and Strategy Manager is responsible for leading insight-driven planning across inflight products, passenger experience, and innovation strategy. This role plays a key part in shaping future product direction by gathering data, conducting market research, and building strategic frameworks that support long-term decision-making. You’ll work closely with product, design, and leadership teams to ensure that every product move is backed by data and aligned with the brand’s goals.


Key Responsibilities


  • Research Leadership: Conduct market studies, benchmark competitors, and gather customer insights to support product development
  • Strategic Planning: Translate research findings into product roadmaps and long-term strategies for inflight services and innovation
  • Business Case Development: Create detailed business cases and financial models to support investment and decision-making
  • Cross-Team Collaboration: Work closely with internal teams to align research insights with product, service, and design initiatives
  • Reporting & Analysis: Prepare dashboards, presentations, and executive summaries to share key findings with stakeholders
  • Innovation Monitoring: Stay up to date with aviation, travel, and technology trends to identify new product opportunities

Skills


  • Strong analytical and research capabilities
  • Able to turn data into strategic insights and plans
  • Confident in business case writing and financial modelling
  • Skilled in tools such as Excel, PowerPoint, Tableau, and other data visualization platforms
  • Comfortable presenting to leadership and cross-functional teams
  • Experience working in aviation, hospitality, or customer experience environments is an advantage

Qualifications


  • Bachelor’s degree in Business, Strategy, Aviation Management, or a related field
  • Master’s degree is preferred
  • Minimum 7 years of experience in product research, insights, strategy, or consulting
  • Candidates with a valid QID will be prioritized

Job ID: 14072506-114VG



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