Operations Manager - Pharma

Key Responsibilities:

• Manage and supervise day-to-day operations of the pharmaceutical business and branches.
• Ensure smooth workflow across sales, logistics, inventory, and customer service functions.
• Develop and implement operational policies and procedures to improve efficiency and productivity.
• Monitor operational performance and prepare periodic reports for management.
• Ensure compliance with pharmaceutical regulations, company policies, and quality standards.
• Oversee branch operations and ensure achievement of operational and financial targets.
• Monitor branch performance, staff productivity, and customer satisfaction levels.
• Coordinate with branch teams to ensure proper stock availability and inventory control.
• Handle operational issues and implement corrective actions when required.
• Identify new business opportunities and develop strategies to expand market presence.
• Build and maintain strong relationships with healthcare institutions, pharmacies, distributors, and key clients.
• Lead, motivate, and manage operational and branch staff.
• Conduct performance evaluations and provide training and development support.