Submitting more applications increases your chances of landing a job.
Here’s how busy the average job seeker was last month:
Opportunities viewed
Applications submitted
Keep exploring and applying to maximize your chances!
Looking for employers with a proven track record of hiring women?
Click here to explore opportunities now!You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for
Would You Be Likely to Participate?
If selected, we will contact you via email with further instructions and details about your participation.
You will receive a $7 payout for answering the survey.
At Qatar Airways, we craft cutting-edge inflight products, enhance passenger comfort, and drive innovation in aviation design. From concept to launch, our Product Development and Design (PDD) Team collaborates with industry leaders to create products that set new standards in travel.
If you are passionate about innovation, customer experience, technology, and design, this is your chance to contribute and make a lasting impact in the aviation industry.
Join our Product Development and Design Team that transforms ideas into reality and shapes the future of airline experiences.
About the Role:
As a Customer Experience Quality Specialist, you will play a pivotal role in safeguarding and elevating service standards, ensuring that Qatar Airways remains the benchmark for excellence in global aviation.
You will act as a trusted auditor and experience champion, conducting end-to-end evaluations of the customer journey—both digital and physical. From testing mobile apps, websites, and live chat platforms to assessing airport facilities and inflight services, you will uncover insights that drive innovation and operational excellence.
You will analyze key performance metrics such as NPS and customer ratings, maintain reporting platforms, and collaborate with cross-functional teams to bridge design, operations, and training. Through benchmarking and trend analysis, you will help shape engagement standards, KPIs, and service propositions that keep Qatar Airways ahead of the curve.
As a Customer Experience Quality Specialist, you will:
Be part of an extraordinary story:
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be part of our future and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
You'll no longer be considered for this role and your application will be removed from the employer's inbox.