Cards Portfolio Officer

Job Description

We are seeking a proactive Cards Portfolio Officer to support credit card lifecycle activities and drive targeted campaigns for customer engagement. This role involves cross-functional coordination, reporting, and continuous product enhancement to improve card performance and client experience.

Key Responsibilities

• Manage end-to-end card portfolio activities including acquisition, retention, and spend activation
• Coordinate and execute customer segmentation campaigns across multiple communication channels
• Prepare and maintain MIS reports to track business performance and campaign outcomes
• Support UAT testing and ensure smooth implementation of new features or product upgrades
• Liaise with IT, Marketing, Operations, and Frontline teams to ensure timely execution of initiatives
• Ensure all activities comply with regulatory standards and internal governance

Skills

• Strong analytical and problem-solving skills
• Proficient in MS Excel, PowerPoint, and Word
• Excellent communication and stakeholder management abilities
• Familiarity with customer lifecycle management and campaign execution
• Knowledge of QCB regulations and operational compliance practices

Qualifications

• Bachelor’s degree in Business Administration, Finance, or a related field
• 2–3 years of experience in retail banking, ideally in cards portfolio management
• Prior exposure to UAT, MIS reporting, and cross-team collaboration is preferred
• This is a full-time role based in Qatar

Job ID: 24082502-114VG