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Analyst / Specialist - ICT

30+ days ago 2026/09/10
Other Business Support Services
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Job description

We are looking for a skilled Analyst / Specialist – ICT to lead and govern the technology change management lifecycle. The role ensures that all technology changes are implemented in a controlled, compliant, and business-aligned manner, minimizing risk while maximizing value. This position plays a critical role in maintaining operational stability and enabling continuous improvement.

The contract duration is 12 months, with the possibility of extension based on departmental requirements.


Key Responsibilities: 

  • Lead and govern the end-to-end technology change management lifecycle
  • Develop, implement, and enforce change management policies, standards, and frameworks
  • Manage and facilitate Change Advisory Board (CAB) meetings
  • Assess and approve technology change requests based on risk, impact, and readiness
  • Ensure technology changes align with overall business strategy and objectives
  • Oversee change impact assessments, rollback plans, and implementation schedules
  • Monitor change performance, success rates, and post-implementation reviews (PIRs)

Requirements
  • Bachelor’s degree in Information Technology, Computer Science, or a related discipline
  • Minimum 5 years of experience in ICT operations, change management, or a related role
  • Strong knowledge of IT service management and change management best practices
  • Experience working with governance frameworks and structured approval processes
  • Excellent analytical, coordination, and documentation skills
  • Proficiency in Arabic and English (spoken and written)
  • Relevant certifications (e.g., ITIL, COBIT) are considered a plus

This job post has been translated by AI and may contain minor differences or errors.
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