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Job description

Job Description:



Responsibilities - your mission



 

The jobholder will be a key contributor of the Airbus SAP FI/SD SAP Systems support team.



 

On the S/4 HANA SAP solutions covering accounts receivable, payables processes and Travel Expenses, the jobholder will have the responsibilities to support Airbus worldwide accounting users network, for 80+ legal entities of the 3 Airbus divisions.



 

The main tasks and responsibilities will include:



  • Incident support:



  • Collect incidents through ticketing system



  • Analyze incidents according to priority



  • Understand the issue and be able to reproduce the case



  • Propose and apply a solution to fix. 



  • In case needed, connect to Headquarter expert teams or development teams for solution



 
  • Functional & Technical Support requests (how to do … Interface monitoring….):



  • Collect functional support requests through ticketing system



  • Identify interface issues between various SAP & non-SAP systems (SupplyOn, Taulia, KDS, Highradius,..) and resolve with the corresponding expert



  • Analyze and Answer to the end-user requests



 
  • Small system evolution requests (SAP FI/CO customizing adaptations)



  • Collect small systems evolution requests



  • Analyze the requests and design the solution



  • Customize, test and deliver the solution



  • Participate to integration test phases



 
  • For these tasks, the jobholder will:



  • Prioritize the topics in connection with SAP FI/SD product responsible in Headquarter



  • Validate the solutions with SAP F/SDI product responsible in Headquarter when needed



  • Update relevant SAP FI/SD product documentation (customizing dossier,….)



  • More generally, the jobholder is responsible for the quality of the whole support process and proposes permanent improvements in process or ticketing tools. 




Requirements - our ideal candidate will have



 
  • Experience in Finance / IT 



  • Good understanding of Business Processes in the Finance area (P2P, O2C, T&E)



  • Basic technical skills: data extraction, files exchanges, SAP database knowledge, interfaces with cloud solutions…



  • Ability to understand, navigate within a complex application architecture



  • Basic knowledge on SAP FI/SD customizing



  • Ability to identify, clarify, reproduce and resolve incidents



  • Self-motivated problem solver and quick learner



  • Good analytical problem solving and fact-finding skills



  • Well-developed written and verbal communication skills.



  • Customer oriented and team spirit



  • Flexibility and capacity to work effectively in a dynamic and changing environment



  • Strong relationship building skills, internally within IT and with business users.



  • Language Skills: Negotiation level in English





This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.




Company:



Airbus Portugal SA

Employment Type:



Permanent

-------




Experience Level:



Professional

Job Family:



Digital <JF-IM-DI>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.



Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.




At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.




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