Quality Analyst

Our client, a global leading IT company, is recruiting for a Quality Analyst to join their business in Portugal.

Position Title:

Quality Analyst

Position Type

1 year FTE 

Start Date:

ASAP

Location:

Lisbon, Portugal 

Contact:

Hemavathi M | +49 (0) 89 238898679

About the Role

• As a Quality Analyst, you will need to identify and rate various types of content (audio, video, text, and photos) as per the defined policies and guidelines. 
  

  
  

• Regularly monitor and evaluate the performance of Ads campaigns to identify areas for improvement. 
  

  
  

• The responsibility includes review and rating user generated content in the Ads environment, providing written explanation, along with ensuring that it adheres to the client provided guidelines.
  

  
  

Roles and Responsibilities

• Evaluate and rate various content types, including audio, video, text, and photos ranging from normal to mildly egregious content
  

  
  

• Assess Ads content for accuracy, factuality, relevance, precision quality, helpfulness and alignment with policies and guidelines
  

  
  

• Oversee the quality assurance process for all digital marketing campaigns, ensuring they meet the company's standards and client expectations
  

  
  

• Rate and provide clear reasoning while ensuring adherence to guidelines
  

  
  

• Ensure consistency in rating decisions
  

  
  

• Participate in internal training
  

  
  

• Attend calibration sessions/calls
  

  
  

• Supporting other projects outside of your core project, as and when required,
  

  
  

• Re-writing prompts or responses
  

  
  

Skills Requirements & Qualifications

• Native Language