(Senior) HR & Payroll Specialist

The AI-powered OS for beauty,
wellness and self-care

About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Given our exciting and progressive growth plans, we are looking for an exceptional HR & Payroll Specialist to come and join our global business.
Reporting directly to the Payroll & HR Admin Team Lead, and working collaboratively with the wider team and external partners, you will be responsible for managing payroll processes, maintaining accurate financial and HR records, preparing payroll-related entries, and ensuring compliance with relevant laws and regulations.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.  Warsaw, Poland. office address: Central Tower, Aleje Jerozolimskie 81, 02-001, Warszawa
This position is available as permanent employment or B2B contract.

What you will be doing

• Running payroll and HR operations for our entities in Europe including Poland and the GCC region.
• Collaboration – Partner closely with other departments to deliver a seamless experience for all stakeholders.
• Payroll Coordination – Manage payroll processes with external providers (e.g. Symmetrical, Deel, RemotePass) and prepare salary calculations for our in-house payroll in the UAE and KSA (a straightforward process where gross equals net). 
• Benefits – Manage benefits for the respective markets.
• Controls & Analysis – Perform variance analysis and implement payroll controls to ensure correct payslip generation.
• Projects & Improvements – Contribute to payroll-related projects such as process automation and system integrations.
• HR Data Management – Maintain and update our HR system (HiBob), including ongoing employee changes.
• Leave Management – Oversee holiday accruals and calculate compensated leave using HRIS data.
• Accounting Entries – Prepare and post payroll-related journal entries in the accounting system.
• Contracts & Templates – Draft and Maintain jurisdiction-specific templates with support from internal and external legal counsel.
• HR Support – Assist with a wide range of internal and external HR-related matters. This list is not exhaustive and there may be other activities you may be required to deliver. 
  

What we are looking for

• Minimum 1-2 years of experience in payroll, HR or finance, preferably in an international environment running global payroll. Experience working with Polish payroll and knowledge of Polish labour law and regulations is a plus.
• Proficiency in English at a minimum B2 level; knowledge of additional languages is an advantage.
• Strong knowledge of Excel, including formulas, pivot tables, and data analysis; familiarity with other financial or payroll tools is beneficial.
• Proactive mindset with strong analytical skills, problem-solving abilities, and keen attention to detail.
• Excellent time management and organizational skills, with the ability to prioritize tasks effectively and meet deadlines.
• Ability to work independently and efficiently in a fast-paced, dynamic environment while handling multiple tasks.
• Understanding of data confidentiality and compliance with payroll regulations and labor laws.

Optional
Payroll & HRIS Platforms: Proficient in HiBob (HR database management), Deel (global payroll and contractor management), and Sage (payroll processing and reporting). Global Jurisdiction Knowledge: Extensive experience managing payroll, compliance, and HR processes across Poland, other Eastern European markets, and the GCC region. At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. 

Interview Process

• Screen Call: Video call with member of the Talent Team - 20 minutes
• 1st Stage: Video call with the Payroll & HR Admin Team Lead - 30 minutes
• 2nd Stage/Final Stage: In-person meeting with the Payroll Team and VP of Accounting & Controller We aim to complete the entire interview process and deliver feedback within 4 weeks
  Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.