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Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job context:
Citi is revolutionizing the future of digital asset management and blockchain integration. The Investor Services business is dedicated to building innovative solutions that redefine security, efficiency, and accessibility in the digital economy. Join a team where innovation is not just a buzzword, but the core of our DNA.
Investor Services Operations comprises of multiple operations groups supporting our Custody (Global and Direct), Funds and Execution Services businesses. This new and exciting space for our clients where our business is looking to lead the way.
Responsibilities:
• Review and validate settlement instructions prepared by makers for accuracy of wallet addresses, transaction hashes, asset quantities, and settlement timelines
• Approve settlement transactions within defined authorization limits, ensuring compliance with internal procedures and security protocols
• Execute high-value, urgent, or complex settlement transactions requiring advanced verification steps
• Monitor blockchain explorers to confirm settlement completion and accuracy of recorded details
• Perform reconciliations between on-chain balances and internal records, escalating unresolved breaks
• Investigate settlement exceptions, failed transactions, or delays, coordinating resolution with relevant teams
• Maintain complete and accurate transaction logs, reports, and audit trails
• Contribute to process improvement by identifying operational gaps and recommending control enhancements
• Assist in training and mentoring junior analysts on settlement procedures and operational best practices
• Support preparation of daily MIS, operational dashboards, and exception reports
• This team operates within a 24/7 shift model to ensure continuous operational coverage
Requirements:
• 5–7 years of experience in settlements and reconciliations (digital asset or securities operations)
• Prior checker or transaction authorization experience preferred
• Exposure to blockchain transaction flows, custody platforms, or on-chain reconciliation tools is advantageous
• Strong understanding of blockchain fundamentals and transaction verification methods preferred
• Advanced skills in Microsoft Excel for reconciliation and reporting
• High level of accuracy and attention to detail
• Ability to assess risk in transaction processing
• Strong decision-making and escalation skills
• Good communication and mentoring abilities
• Adaptability to evolving digital asset technologies and processes
We offer:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model, but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
• Generous holiday allowance; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Access to an array of learning and development resources
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We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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This job opening is for an existing job vacancy.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
You'll no longer be considered for this role and your application will be removed from the employer's inbox.