Software Engineer III - Enterprise Mobility & Systems Engineer

Role Overview 

As a Senior Enterprise Mobility & Systems Engineer, you will own the design, deployment, and ongoing management of enterprise mobile device platforms supporting mission-critical operations. This role is responsible for ensuring mobile devices, applications, and workflows are secure, reliable, and scalable across both iOS and Android environments.

You will serve as a subject matter expert for SOTI MDM, working closely with Technology Support, Infrastructure, Security, and Operations teams to enable frontline productivity while maintaining strong governance and operational stability. In addition, you will leverage the Microsoft Power Platform to automate workflows and improve efficiency across technology and operational processes.

This role blends deep mobile platform expertise, systems engineering, and operational excellence in a fast-paced, high-availability environment.

how you will make an impact:

• Serve as the subject matter expert for enterprise mobility platforms, owning the strategy, configuration, and lifecycle management of mobile devices across iOS and Android
• Design, deploy, and maintain scalable, secure mobile device management solutions using SOTI MDM to support mission-critical operations
• Ensure device reliability, compliance, and performance through strong policy design, monitoring, and proactive remediation
• Partner closely with Technology Support, Infrastructure, Security, and Operations teams to align mobility solutions with business and operational needs
• Leverage Power Automate and Power Apps to automate device workflows, reporting, approvals, and operational processes, reducing manual effort and improving consistency
• Participate in on-call rotations and incident response, driving root-cause analysis and long-term corrective actions
• Improve platform stability and supportability through documentation, SOPs, runbooks, and continuous improvement initiatives
• Contribute to platform standardization, architectural decisions, and roadmap planning for enterprise mobility and endpoint technologies

what you bring to the team:

• Proven track record managing enterprise mobile device fleets using SOTI MDM in a production environment
• Expert-level knowledge of iOS and Android operating systems, including enterprise enrollment models, security controls, and application management
• Strong experience designing and enforcing mobile security, compliance, and lifecycle management practices
• Hands-on experience troubleshooting complex device, OS, MDM, network, and application issues
• Experience with Dell Wyse Workspace Management Suite (WMS) or similar endpoint management platforms is a strong plus
• Familiarity with Power Automate and Power Apps for workflow automation and internal tooling
• Strong systems-thinking mindset with the ability to balance operational reliability and technical innovation
• Ability to collaborate effectively across cross-functional teams in a fast-paced, high-availability environment
• Clear communicator with the ability to translate technical details into operational impact and actionable outcomes