Site Reliability Engineer

We’re a small engineering team building and operating production services that must stay up and available across multiple regions, even when things go wrong. We’re looking for a pragmatic Site Reliability Engineer who can design, build, and operate resilient systems without unnecessary complexity.

This role is hands-on and collaborative: you’ll work closely with application engineers to make reliability a shared responsibility, not a gate.

Our People, Our Culture

For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle.  We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk and what we are doing within the insurance industry. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture. 

Our Culture: Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging.

Awards & Recognition: See why Verisk is consistently recognized as a Great Place to Work™ around the world.

Our Businesses: Learn about the diverse industries we serve — from insurance and energy to financial services and beyond.

Life at Verisk: Discover what it’s like to work at Verisk through employee stories, team highlights, and culture moments.

Careers at Verisk: Join a global team of problem-solvers and innovators doing meaningful work that’s shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture

Let’s build something meaningful together!

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

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Multi-Region Reliability & Availability (Primary Focus)

• Design and operate multi-region architectures (active/active or active/passive)
• Implement and improve automated failover and traffic routing
• Identify and eliminate single points of failure
• Ensure regional isolation and graceful degradation when dependencies fail

High Availability & Disaster Recovery

• Define realistic availability goals and failure scenarios
• Design and test backup and restore processes
• Own disaster recovery plans and validate them through regular testing
• Help the team understand RTO/RPO trade-offs

Observability & Incident Response

• Build and maintain clear, actionable observability (metrics, logs, traces)
• Create alerts that detect real problems without noise
• Participate in on-call and help improve incident response
• Lead or contribute to blameless postmortems and follow-up fixes

Automation & Operations

• Reduce manual operational work through automation
• Improve deployment safety (rollbacks, health checks, canaries where appropriate)
• Manage infrastructure using infrastructure as code
• Design systems that recover automatically whenever possible

Performance & Capacity

• Monitor performance and saturation across regions
• Help with capacity planning and load testing
• Balance reliability, performance, and cost

• Experience operating production systems with real availability requirements
• Hands-on experience with cloud infrastructure and distributed systems
• Strong understanding of: 
  • High availability patterns
  • Failure modes in distributed systems
  • Multi-region trade-offs
• Comfortable being hands-on: debugging, automating, improving systems
• Pragmatic mindset — you know when simple is better than perfect
• Clear communicator who works well in a small, collaborative team

Core Technical Requirements

Cloud & Infrastructure

• Strong expertise in Amazon Web Services (multi-region architecture)
• Experience designing Active-Active / Active-Passive deployments
• Disaster Recovery planning (RTO/RPO)
• Advanced knowledge of VPC networking, IAM, Route 53, Load Balancers, and EKS
• Infrastructure as Code (e.g., Terraform)

Containers & Orchestration

• Advanced experience with Kubernetes (EKS preferred)
• Strong knowledge of Docker
• Experience managing scalable, highly available containerized workloads

API Management

• Hands-on experience with Kong
• API gateway configuration, authentication, rate limiting, and high availability design

Monitoring & Observability (Expert Level)

• Advanced knowledge of Splunk
• Strong expertise in Dynatrace
• Experience defining SLIs/SLOs, alerting strategies, and root cause analysis
• Incident management and production troubleshooting

Nice to Have

• Experience with global PostgreSQL architectures (cross-region replication, failover, performance tuning)
• Experience with Azure DevOps CI/CD pipelines
• Working knowledge of C#
• Strong Linux administration and troubleshooting skills

Key Competencies

• Designing and operating highly available, resilient systems
• Automation-first mindset
• Deep production troubleshooting skills
• Strong collaboration and communication abilities