Company:Qualcomm India Private Limited
Job Area:Information Technology Group, Information Technology Group > IT Engineering

General Summary:

Job Overview

This position is responsible for supporting Qualcomm’s enterprise applications across hybrid infrastructure, including on-premises, Windows/Linux platforms, and AWS cloud environments. The role focuses on application reliability, production support, deployments, monitoring, automation, incident resolution, and performance optimization.

The candidate should have strong hands-on experience in Linux administration, middleware support, Apache, Tomcat, AWS, SQL, Vertica, AWS EMR, AWS EKS, DevOps automation, and production operations.

Key Technologies / Required Skills

Operating Systems: Linux, Windows Server

Web / Middleware Platforms: Apache, Tomcat, IIS, RabbitMQ, NGINX, HAProxy

Cloud Platforms: AWS, AWS EC2, AWS S3, AWS RDS, AWS EMR, AWS EKS, CloudWatch, IAM, CloudFront, WAF

Database / Data Platforms: SQL Server, SQL, Vertica, data loading pipelines, database connectivity support

DevOps / Automation: Terraform, Ansible, Jenkins, Python, Shell scripting, PowerShell

Containers / Orchestration: Kubernetes, Docker, AWS EKS

Monitoring / Observability: Datadog, CloudWatch, Grafana

IT Operations: Incident Management, Change Management, RCA, ServiceNow, Jira, Confluence

Security / Compliance: SSL certificates, PAM/service accounts, access controls, vulnerability remediation

Key Responsibilities

• Support enterprise applications running across on-premises and AWS cloud environments.
• Administer and troubleshoot Apache, Tomcat, IIS, RabbitMQ, and related middleware platforms.
• Support Linux and Windows application infrastructure.
• Perform application deployments, upgrades, patching, configuration changes, and post-deployment validation.
• Troubleshoot production issues related to application performance, SSL/certificates, database connectivity, CPU/memory utilization, service failures, and data processing delays.
• Work with DBA and infrastructure teams on SQL Server, SQL, Vertica, AWS EMR, and data loading related issues.
• Support AWS services including EC2, S3, RDS, EMR, EKS, CloudWatch, IAM, CloudFront, and WAF.
• Build and maintain automation using Jenkins, Ansible, Terraform, Python, Shell scripting, and PowerShell.
• Monitor application and infrastructure health using Datadog, CloudWatch, and Grafana.
• Participate in incident management, change management, RCA, documentation, and operational improvement activities.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum 5 years of relevant IT experience in application infrastructure, middleware, Linux/Windows administration, cloud operations, DevOps, or SRE support.
• Strong hands-on experience with Linux administration, scripting, troubleshooting, and automation.
• Proven experience in Apache and Tomcat administration.
• Experience supporting production applications in hybrid environments.
• Working knowledge of AWS cloud services.
• Strong troubleshooting, communication, and coordination skills.

Preferred Qualifications

• Experience with AWS, AWS EMR, AWS EKS, Kubernetes, Terraform, Ansible, Jenkins, SQL Server, SQL, Vertica, Datadog, CloudWatch, Apache, Tomcat, IIS, and RabbitMQ.
• Experience troubleshooting application performance, SSL/certificate issues, network connectivity, database connectivity, and data-processing issues.
• Knowledge of security and compliance practices including certificate renewals, PAM/service account onboarding, access controls, and vulnerability remediation.
• Experience with ServiceNow, Jira, Confluence, and ITIL-based operational processes.
• Strong focus on documentation, automation, operational excellence, and continuous improvement.

Minimum Qualifications:

• 3+ years of IT-related work experience with a Bachelor's degree.
OR
5+ years of IT-related work experience without a Bachelor’s degree.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

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If you would like more information about this role, please contact Qualcomm Careers.