Manager, Operations Analytics

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager, Operations Analytics

 In this role, you will:

• Sees the 'bigger picture' and assesses relationships between recommended projects and business performance. Good understanding of business domain, functional goals & ensure the integration of feature work is sequenced and prioritized correctly.
• The role holder will be expected to understand key business goals & priorities at top of the house level and distil it down to specific goals for specific business partners & Given the dynamic and ever-changing global business situation, the incumbent of this role is expected to surmise the business priority and enable the effective delivery of projects and analysis and meet the ever-changing business priorities.
• Facilitates iterative delivery and ensures there is a continuous flow of work across business and Information Technology & Work with Team to ensure operational issues/defects are resolved and addressed in a timely manner.
• Responsible for planning and overseeing project and program level reporting & Responsible for end-to-end management and monitoring of project governance and control & Responsible for carrying out ad-hoc projects under the direction of Department Head. Establish quality standards in terms of timeliness of the projects and accuracy of the delivery and deployments to Countries/Regions.
• Closely interact with country and regional heads to set the right prioritization and ensure sustainable saves/ deliver tangible business value added projects.

To be successful you will:

• Minimum 1-7 years of hands-on analytics experience solving complex business problems using data.
• PhD or Masters’ degree from reputed university in statistics, economics, or any other quantitative fields
• Strong analytical skills with business analysis experience or equivalent. In-depth knowledge and understanding of financial-services/ banking-operations is a must.
• Strong programming knowledge of SAS, SQL R/Python, 2 out of these is must & Experience with Alteryx, Google Cloud Big Query programming is preferred.
• Strong knowledge on Credit Bureau Data Reporting, Banking Collections strategy & Data Management techniques is preferred & Strong working knowledge on Statistical Analysis concepts and application is required.
• Knowledge of forecasting and statistical modelling techniques, market research and multivariate analysis tools (e.g., factor and cluster analysis, conjoint analysis etc.) is a plus.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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