Lead Software Engineer – Cloud DevOps & AI

You’re ready to deepen your skills, make an impact, and accelerate your career—and we have the ideal software engineering opportunity for you.

As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking organization, you’re ready to deepen your skills, make an impact, and accelerate your career—and we have the ideal software engineering opportunity for you. This role is pivotal in modernizing our technology stack and enabling scalable, resilient, and efficient operations.

Job  Responsibilities:

• Design and implement CI/CD pipelines, infrastructure-as-code (IaC) frameworks, and container orchestration strategies leveraging tools such as Kubernetes, Docker, Terraform, and Spinnaker, while utilizing AI-driven automation to streamline deployment and management across cloud and on-premises environments.
• Lead the architecture, deployment, and management of cloud infrastructure in AWS, establishing and enforcing best practices for reliability, scalability, security, and cost optimization across all cloud environments.

• Drive the adoption of AI and machine learning capabilities within DevOps workflows, including intelligent monitoring, predictive analytics, and automated remediation, while evaluating and integrating AI-powered tools to continuously improve development velocity, system reliability, and operational efficiency.

  
  

• Lead the integration of intelligent agents for workflow automation, decision-making, and process optimization.

  
  

• Develop AI-powered observability solutions to monitor, analyze, and proactively manage application and infrastructure health, automating alerting, root cause analysis, and incident response using advanced ML techniques.

  
  

• Stay abreast of emerging AI/ML technologies, frameworks, and industry trends, driving continuous improvement by evaluating and implementing new tools, methodologies, and approaches.

  
  

• Provide hands-on technical guidance to a team of software and DevOps engineers, fostering a culture of innovation, accountability, and continuous learning.

  
  

• Conduct code reviews, architectural assessments, and design discussions to uphold engineering excellence.

  
  

• Act as a key liaison between engineering, product, and leadership teams to align technical strategy with business objectives.

  
  

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Strong experience in AI/ML engineering, with proven expertise in agent-based systems and automation.
• Strong experience in automating IAC development (e.g., Terraform, Ansible, CloudFormation) using AI/ML.
• Deep understanding of observability tools (e.g., Prometheus, Grafana, ELK stack) and automation using AI/ML.
• Proficiency in Python, Java, or similar programming languages; experience with ML frameworks (TensorFlow, PyTorch, Scikit-learn).
• Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
• Excellent problem-solving, communication, and collaboration skills.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans