Fund Servicing Associate

Join JPMorganChase as a Fund Servicing Associate II and be at the forefront of enhancing our operational services in fund accounting and administration. This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement.
As a Fund Servicing Associate ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and organizing your own work, and potentially that of a team, while continuously seeking opportunities for improvement and innovation in our operating platform.
JJob Responsibilities

• Perform reconciliation between Broker/Counterparty and Client to ensure alignment of client books with respective brokers.
• Drive root cause analysis for reconciliation breaks and implement innovative solutions to reduce break frequency.
• Conduct detailed investigations of reconciliation breaks and exceptions.
• Liaise with external clients, counterparties, brokers, and vendors for timely resolution of breaks.
• Attend client calls alongside the onshore team to discuss break resolution status and address client requests/issues.
• Collaborate with internal teams to resolve breaks and escalate issues to designated parties within agreed timescales.

• Provide MIS reporting on break status and deliver weekly KPI information to management.

  
  

• Communicate proactively and transparently with all stakeholders regarding delivery and issue resolution.

  
  

Required Qualifications, Capabilities, and Skills

• 8 years experience in fund accounting and/or strong understanding of financial products.
• Extensive experience in reconciliation processes.
• Sound knowledge of basic accounting principles (debits/credits).
• Proven experience managing a team of more than 10 people.
• Excellent communication, interaction, and influencing skills.
• Strong PC skills, particularly proficiency in Excel.

• Proactive approach to problem solving, ownership of issues, and determination to follow through.

  
  

• Good prioritization and time management skills.

  
  
• Good knowledge of risk and controls.

Preferred Qualifications, Capabilities, and Skills

• CA or MBA (Finance) qualification preferred.
• Understanding of derivatives and fund accounting processes.
• Knowledge of custody and settlement operations.
• Experience in client-facing roles and stakeholder management.
• Innovative mindset with a focus on process improvement.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.