Fraud Officer

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Fraud officer

In this role you will:

• Participate in team meeting team activities and work towards sustaining team spirit.
• Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.
• Work well independently complete assigned tasks in the established timeframe as per the process benchmarks
• Observation & feedback by the immediate line and  management team
• To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Performance Level Agreements .
• Continually acquire and update knowledge on procedures related to relevant processes
• Identify opportunities for improving process efficiencies  when relevant.

To be succeed in this role:

• Understand, adhere and execute the procedures imparted during the training phase.  Continually update product knowledge and be adaptable to change.
• Diploma or degree in any discipline or relevant work experience 0-2 years commencement with the position.
• Ability to speak and understand English fluently.Ability to write letters and create memos comprehensible to related departments.
• Good conversational skills to hold the attention of the customer on the telephone calls.
• Ability to understand and interpret numeric data.Minimum, basic computer knowledge.
• Ability to build rapport with people.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***