Executive OMS

At DHL Global Forwarding, we are enabling global trade by connecting our business customers’ goods to any corner of the globe, providing international and domestic freight deliveries worldwide. Being the World’s Leading Logistics company, our 600,000 people in over 220 countries and territories, work every day to go beyond delivering shipments—we deliver trust, precision, and excellence. Backed by the strength of DHL Group, we bring together international standards with deep local expertise and Being an Employer of Choice is not just a goal for us—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

If you're looking to join a purpose-led, people-first organization that shapes the future of logistics with compliance, integrity and care—DHL Global Forwarding is where you belong.

Overview:

We are seeking applications for the position of "Executive OMS". The incumbent will be responsible in managing relationships with key customers in various tasks and handling day-to-day shipments & operational activities of Ocean Freight - Order Management Solution (OMS) in most efficient, smooth, and productive manner to meet KPIs, service deliverables & customer expectations.

If this exciting opportunity interests you and you meet the criteria below, please apply.

Key Role & Responsibilities:

• Address and resolve customer complaints and inquiries in a professional and timely manner.

• Submit Electronic Shipping Instructions (ESI) to shipping lines and consolidators.

•Prepare Master Bill of Lading (MBL), House Bill of Lading (HBL), and Forwarders Cargo Receipt (FCR) as required.

• Manage accounts receivable and payable to ensure accurate financial transactions.

•Ensure the timely dispatch of documents related to shipping and logistics.

•Oversee daily operations and transactions within the forwarding area, ensuring efficiency and compliance with company standards.

•Collaborate with team members to review and analyze customer complaints, implementing solutions as necessary.

•Perform data entry tasks in systems such as ISC+, INX, and GSC to maintain accurate records.

Experience:

• 2-3 years of experience in related field.

• Strong command on MS Office.

Qualification:

•Bachelor’s Degree required in the relevant field.

Apply now to be part of our exceptional team, DGF Pakistan - a Great Place to Work and a Top Employer and our mission to redefine the logistics industry!