Job description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : ControlM Administration
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for application support.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ControlM Administration.
- Good To Have Skills: Experience with job scheduling and automation tools.
- Strong understanding of application support processes and methodologies.
- Familiarity with incident management and problem resolution techniques.
- Experience in collaborating with cross-functional teams to enhance system performance.
Additional Information:
- The candidate should have minimum 2 years of experience in ControlM Administration.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
This job post has been translated by AI and may contain minor differences or errors.
