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Kalabash
About Kalabash
Kalabash is a travel fintech company revolutionizing how people book, pay, and experience travel across Africa. We offer innovative financial products such as Pay Small Small (PSS), which allows travelers to lock flight prices and pay in installments, and the Kalabash Cards, which empower users and businesses to make travel and lifestyle payments seamlessly.
We are on a mission to make travel finance accessible, flexible, and rewarding for everyone.
Role Overview
The Growth Lead will drive Sales &Growth initiatives for Pay Small Small (PSS) and Kalabash Cards (B2B and B2C) across existing and new airline partnerships, with a primary focus on Wakanow and other partner airlines. This role requires a strategic, analytical, and hands-on individual who can design and execute data-driven growth strategies that increase customer acquisition, product adoption, and revenue.
Core Responsibilities
Sales & Growth Strategy, Targets, and Budget
Ownership
·Own annual and quarterly growth
targets for PSS and Cards, including volume, revenue, and contribution margin.
·Manage the growth budget, ensuring
efficient deployment with clear ROI and payback tracking.
·Build growth forecasts, channel plans,
and performance models aligned with company objectives.
PSS Growth and Partner Commercial Performance
·Own PSS growth across Wakanow and
other airline and OTA partners, including partner attachment rate, funnel
conversion, and repeat usage.
·Drive PSS positioning as a default payment
option within partner booking journeys.
·Own commercial performance with
partners, including pricing structures, fees, incentives, and contribution
margins. Identify, negotiate, and execute co-branded growth initiatives and
partner-led growth loops.
Card Growth (B2C and B2B)
·Own the end-to-end card growth
strategy across B2C and B2B segments.
·Drive card issuance, funding,
activation, and spend velocity.
·Build and scale B2B card programs for
corporates, SMEs, and travel agents with clear revenue and retention targets.
·Own unit economics for card
acquisition, usage, and lifetime value.
Channels, Campaigns, and Market Expansion
·Design, test, and scale acquisition
channels both online and offline, including activations, partnerships, and
campus programs.
·Decide which channels to scale, pause,
or discontinue based on performance data.
·Ensure growth initiatives translate
into measurable revenue and usage, not just awareness.
Data, Insights, and Growth Playbooks
·Use data to identify growth
opportunities, diagnose funnel drop-offs, and optimize performance.
·Build and document repeatable growth
playbooks across PSS and Cards.
·Prepare clear, insight-driven reports
on growth performance, unit economics, and forecasts for leadership.
Key Performance Indicators (KPIs)
Performance
Indicators Key
PSS Growth KPIsPartner attachment
rate (% of bookings selecting PSS)
Funnel conversion rate (PSS start to completion)
Net revenue or contribution from PSS
Cost per acquired PSS user and payback period
Repeat usage rate
Cards Growth KPIs
(B2C and B2B)
Number of new issued cards
Number of newly funded cards
Activation rate
Spend per active card and transaction frequency
B2B active accounts, revenue per account, and renewal or retention rate
Qualifications
·Bachelor’s degree in
Marketing, Business, Economics, or a related field. An MBA is an added
advantage.
·Minimum of five
years’ experience in Sales , Business Development , Growth, Partnerships, or commercial
roles within fintech, payments, or travel.
·Proven experience
owning Growth & Sales targets, budgets, and commercial outcomes.
·Strong understanding
of acquisition funnels, pricing, unit economics, and contribution margins.
Excellent analytical, communication, and stakeholder management skills.
·Ability to operate in a fast-paced,
execution-driven environment with high accountability.
You'll no longer be considered for this role and your application will be removed from the employer's inbox.