Quality Standards and Methods Manager | Rabat (Morocco)

Fondation Arrawaj features a culture primarily shaped by innovation, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a competitive dimension, reflecting a strong focus on performance and results. Collaboration and organizational structure further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.

Main Mission: 

To ensure the implementation, management, and continuous improvement of the Quality Management System to guarantee compliance with standards within the foundation, the efficiency of internal processes, and the lasting satisfaction of employees and partners.

Missions & Responsibilities: 

• Contribute to the implementation and management of the Quality Management System in accordance with the applicable framework
• Prepare, conduct, and follow up on internal and external quality audits
• Implement Quality monitoring indicators (Quality dashboards, KPIs...)
• Train and support employees in Quality approaches
• Lead improvement projects
• Prepare regular reports to be shared with management

• Minimum 3 years of experience in a similar role
• Proficiency in quality standards and frameworks
• Proficiency in implementing and managing the QMS
• Proficiency in audit techniques
• Definition and monitoring of Quality indicators
• Development of quality dashboards
• Ability to propose actions to strengthen quality culture and efficiency.
• Training employees on quality matters
• Analysis and optimization of Processes (Continuous Improvement)
• A Green/Black Belt certification would be desirable