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Logistics Supervisor (Last Mile) | Oujda (Morocco)

30+ days ago 2026/07/15
Other Business Support Services
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Job description

Job :

As a Last Mile Supervisor, you will be responsible for ensuring an optimal delivery experience for our customers, by ensuring the performance and reliability of the service. Your missions include:



  • Managing delivery activity for orders: ensuring daily tracking of delivery flows and ensuring deadlines are met.
  • Adapting resources and means: planning and adjusting staff and vehicles according to operational needs and volumes.
  • Implementing and monitoring KPIs: defining, analyzing and monitoring last mile performance indicators (deadlines, success rate, customer satisfaction, costs).
  • Managing specific flows: supervising the delivery process, from payment to delivery and managing returns to the store.

Required profile :
  • Education: Associate's or Bachelor's degree (Bac+2 to Bac+3) in logistics, supply chain, transport, or equivalent.
  • Experience: 1 to 2 years in operational logistics management, ideally in e-commerce or retail.

Key skills:



  • Good command of logistics management and KPI tracking tools.
  • Ability to manage teams and coordinate multiple operational stakeholders.
  • Analytical mindset and organizational skills.
  • Customer focus and high reactivity to unexpected situations.


This job post has been translated by AI and may contain minor differences or errors.
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