HR Operations Officer | Marrakech (Morocco)

As an HR Operations Officer, you will ensure the day-to-day operational management of HR.

Your tasks include:

1. Personnel Administration

• Manage employee administrative files (contracts, amendments, certificates, etc.)
• Ensure follow-up of deadlines (probationary periods, renewals, absences, etc.)
• Ensure compliance of practices with regulations and internal procedures

2. Time Management & Payroll Coordination

• Oversee the tracking of attendance, absences, and leave
• Control and validate variable payroll elements in coordination with the Payroll Officer
• Report anomalies and propose corrective actions

3. Recruitment & Onboarding

• Manage operational recruitment (screening, first-level interviews, coordination)
• Ensure candidate tracking
• Organize and structure the onboarding of new employees

4. Training

• Participate in the implementation of the training plan
• Organize sessions (logistics, invitations, follow-up)
• Ensure administrative follow-up and reporting of training activities

5. General Services

• Ensure follow-up of general services related to personnel (badges, uniforms, equipment, etc.)
• Coordinate needs with relevant departments
• Ensure the proper functioning of working conditions for employees

6. Company Life & Internal Events

• Participate in the organization of internal events (meetings, training, employee events, etc.)
• Ensure logistical coordination
• Contribute to the quality of the employee experience

7. Canteen Management

• Ensure operational follow-up of the staff canteen
• Centralize employee needs and feedback
• Ensure adherence to standards in coordination with the service provider

8. Occupational Health

• Act as a liaison with the medico-social service
• Participate in prevention and awareness actions

9. HR Reporting

• Produce and analyze HR dashboards (headcount, absences, training, etc.)
• Ensure regular and reliable reporting to the HRD
• Propose areas for process improvement

10. Employee Support

• Respond to common HR requests
• Support various departments on operational HR topics
• Ensure proper application of internal procedures
   

Profile sought:

• Bachelor's/Master's degree in Human Resources or equivalent
• Minimum 4 years of experience in operational HR
• Good command of HR tools and Excel
• Good knowledge of Moroccan labor law
• Proficiency in French and good level of English (written and spoken)
• Experience in a structured environment highly appreciated

Key skills:

• Organization and rigor
• Field awareness and prioritization skills
• Coordination ability
• Good interpersonal skills
• Discretion and sense of confidentiality