Collection Officer | Casablanca (Morocco)

Richbond operates within a predominantly cooperative culture, where people, trust and teamwork play a central role in performance. The company promotes a close management approach focused on support, empowerment and strong interpersonal relationships. This collaborative foundation is complemented by a clear performance-driven mindset, emphasizing ambition, results and competitiveness. Innovation and structured processes further reinforce the culture by encouraging initiative, creativity and operational efficiency.

• Carry out all administrative activities related to debt collection
• Support the sales team in closing commercial deals
• Ensure communication with the sales, accounting, legal, and risk departments for a consistent approach

• Closing client accounts
• Monitoring client accounting statuses
• Collecting overdue debts
• Making phone calls and sending letters to clients for unpaid bills
• Issuing and monitoring balances and allocations
• Monitoring invoice status
• Monitoring and recovering bank guarantees
• Regularly reporting information to management
• Negotiating payment plans with clients in difficulty

• Associate's or Bachelor's degree in Finance or Business
• Proficiency in collection techniques
• Proficiency in negotiation techniques
• Proficiency in computer skills
• Good interpersonal skills and team spirit