Advanced Quality and Customer Interface Specialist | Kénitra AFZ (Morocco)

Yazaki Morocco is driven by an innovation-oriented culture, fostering creativity, experimentation and individual initiative to support continuous industrial development. This dynamic is reinforced by a strong collaborative culture that promotes teamwork, trust and close leadership. The organization also embraces a performance-driven mindset, focused on ambition and measurable results. A structured organizational framework ensures process reliability, efficiency and operational consistency. [+]

Responsibility:

• Prepare and follow up new project quality proactive plan: gather inputs and update in a weekly manner.
• Weekly update of the new project Obeya board (including customer quality inputs).
• Communication to management and plant employees about received claims/Aims/Warranties (CO, YE & YI...).
• Secure the customer (stock replacement, rework…).
• Conduct audit preparation and follow up on action plans related to identified deviations/issues.
• Ensure the respect of customer requirements and specific requirements (CRs/CSR).
• Ensure communication of Customer Special Characteristics (SC/CC) and ensure the SCCA reflection in the process.
  

Qualifications:

• Level of studies: Bac+5 Engineer or Master’s degree in Quality, Industrial Engineering, Mechanical Engineering, or Electrical Engineering.
• Language: Fluent speaker of French and English.
• Soft skills: Good communication, Problem solving.