Sales Order Administrator H/M

Programs / Customer Relations

Customer services and support - Service and business development

Sales Order Administrator H/M

Contrato indeterminado / Indefinido

Empleado

Tiempo completo

The Sales Order Administrator is responsible for processing internal and external customer purchase orders. The Sales Order Administrator coordinates day to day activity for customer requests, processes customer orders and quotes, and maintains front-line communication with the Customer. They will update changes of order dates and ensure adherence with contractual obligations. The Sales Order Administrator is accountable to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed.

1. Ensure sales orders are processed accurately and entered within a timely manner using company ERP system.
2. Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly.
3. Validate entered order information by checking against customer purchase orders.
4. Maintain a PO entry tracker to provide visibility to the Contracts and Accounting teams.
5. Review aging report weekly, provide updates to the Accounts Receivable department regarding past dues accounts.
6. Perform other duties inherent to the position according to the needs of the company. Purpose: To meet the established goals of the organization.
7. Comply with safety, hygiene and environmental programs and policies, with a preventive and educational approach that allows preventing accidents and occupational diseases, improving working conditions, and reducing environmental impacts.

EDUCATION
- High school diploma required; bachelor's degree preferred.
ENGLISH LEVEL
- Intermediate English.
EXPERIENCE
- 2-3 years of data entry experience.
COMPUTER SKILLS
- Proficient in Microsoft Excel, PowerPoint, and Word.
- Knowledge and understanding of basic ERP/MRP functions and applications is preferred.
OTHER SKILLS
- High attention to detail with a demonstrated ability to meet deadlines.
- Excellent problem solving and organizational skills.
- Exceptional verbal and written communication skills.
- Ability to manage multiple priorities and work cross-functionally.