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Customer Success Manager – Part-Time (Remote)Aqlam | أقلام
Aqlam is a fast-growing online 1-on-1 tutoring platform based in the UAE, connecting families with qualified Arabic-speaking tutors. We are looking for a Customer Success Manager to be the face of Aqlam — guiding parents through their child's learning journey and turning trial experiences into long-term relationships.
About the Role
You will own the entire post-purchase customer journey. From the moment a parent completes their trial payment, you become their primary point of contact — building trust, ensuring engagement, and ultimately presenting them with a personalized package recommendation based on their child's progress.
This is a high-impact role. Your work directly influences whether a family continues with Aqlam or not.
Working Hours
Key Responsibilities
What We're Looking For
You'll no longer be considered for this role and your application will be removed from the employer's inbox.