We are seeking a motivated IT Support Specialist to join our dynamic team. You will be responsible for maintaining technology infrastructure across multiple business locations, ensuring optimal system performance and user productivity. This role involves troubleshooting various technical issues, performing routine maintenance, and providing both on-site and remote support services to our diverse client base.
Key Responsibilities:
• Diagnose and resolve hardware and software issues
• Maintain network connectivity and peripheral devices
• Perform system maintenance and data management tasks
• Provide technical support across multiple platforms and applications
Experience with Windows operating systems and common business applications
• Knowledge of networking fundamentals and troubleshooting
• Familiarity with backup systems and data recovery procedures
• Strong problem-solving abilities and attention to detail
• Excellent communication skills for client interactions
• Ability to work independently and manage multiple priorities
• Experience with remote support tools preferred
• Basic understanding of security software and protocols