Goods Flow Outbound Group Leader - MFU

About IKEA Kuwait

IKEA is the leading Life at Home brand in Kuwait. We offer well-designed, functional, and affordable, good quality home furnishing beautiful solutions, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to create a better everyday life for the many people.

IKEA has been in Kuwait for more than 40 years, operated by Al Homaizi Limited and is very well established in Kuwait. IKEA has 6 stores in Kuwait, IKEA The Avenues, The Warehouse, 360, Assima Mall, Khiran Mall and IKEA For Business in Shuwaikh.

Who we are and how we work

We believe in people. We have an optimistic attitude in the way we are and in the way we do things. We believe in diversity, equality and inclusion because they increase our understanding of our customers and each other. We empower and develop our teams through on-job intensive trainings, working together and providing an international and diverse workplace.

In IKEA, every job is different, and every day is different. Are you up to the challenge to join our dynamic and creative work environment?

To manage and support colleagues under my responsibility in the goods flow team in order to co- ordinate and optimize goods flow operations in the store. This will result in agreed product availability for customers and the correct quality of the goods flow process in the store at the lowest possible costs.

• Lead and influence the Goods Flow team to secure the highest stock availability for customers at the lowest possible cost, ensuring accurate and consistent execution of the Market Fulfilment Unit goods flow processes.
• Provide relevant goods flow input and feedback to the Market Fulfilment Unit business plan and logistics action plan, and actively implement the agreed logistics actions outlined in the Fulfilment Unit business plan into daily operations.
• Positively influence product quality, merchandising standards, and the overall customer shopping experience.
• Ensure that all Goods Flow operations comply with the IKEA Code of Conduct, internal IKEA policies, and all local legislation related to health, safety, security, and the environment.
• Secure efficient daily goods flow operations in accordance with the Global Service Protocol, including accurate counting processes and achieving On-Time-In-Full (OTIF) fulfilment for customer meeting points and daily customer demand.
• Immediately report any security breaches to the concerned authority and line manager.
• Maintain full awareness of all security-related emergency response procedures and strictly follow all policies and protocols.
• Support the identification and development of talent within the Goods Flow team to strengthen succession planning and future capability.
• Adhere to IKEA supply chain and security policy and report to concern manager in case of any identified security breaches.
• Live the IKEA values and nurture a strong and living IKEA culture that inspires extraordinary achievements in the store and in the goods flow team specifically.

• Experience of working in a retail and/or logistics role, with previous experience of leading others.
• Ability of setting and implementing action plans and providing clear direction and following up goals. Show potential to apply tactical and operational thinking.
• Excellent numerical skills.

Please send your CV in English and tell us in which direction you would like to take career, if you are experienced in a particular field or looking for completely new challenges.