Job description
The Assistant Health Club Manager plays a crucial role in the daily operations of a health club, ensuring a welcoming environment for all members and guests. This position requires a blend of leadership, customer service, and operational management skills. The Assistant Manager will support the Health Club Manager in overseeing staff, maintaining equipment, and enhancing member experiences. The ideal candidate will be passionate about fitness and wellness, with a strong commitment to promoting a healthy lifestyle.
Responsibilities:
- Assist in the daily management of health club operations, ensuring high standards of service.
- Supervise and train staff, fostering a positive and productive work environment.
- Monitor and maintain fitness equipment, ensuring safety and functionality.
- Develop and implement member engagement programs to enhance retention.
- Handle customer inquiries and resolve issues promptly and professionally.
- Assist in budgeting and financial management of the health club.
- Promote health club services and programs through marketing initiatives.
- Ensure compliance with health and safety regulations.
- Conduct regular assessments of member satisfaction and implement improvements.
- Collaborate with the Health Club Manager on strategic planning and operational goals.
Preferred Candidate:
- Strong leadership and interpersonal skills.
- Excellent communication abilities, both verbal and written.
- Proven experience in a health club or fitness environment.
- Ability to motivate and inspire staff and members.
- Strong organizational and multitasking skills.
- Passion for fitness and a healthy lifestyle.
- Customer-focused with a knack for problem-solving.
- Knowledge of fitness trends and industry standards.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in Microsoft Office and club management software.
