Cargo Operations Officer

Description - External
About the role:
The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.
To support our VISION 2027 roadmap, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.
Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.
We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways, Cargo Operations team as a Cargo Operations Officer in our office in Almaty.
The role holder will be responsible for monitoring smooth cargo operations at the station/region through close coordination with the GHA’s and staff within the station. In this role, you will continuously monitor and develop adherence to regulations outlined by local authorities and regulatory bodies and ensure strict compliance to IATA regulations for effective movement of inbound and outbound cargo whilst reducing operation costs involved.
Some of the tasks include:
• Implement the developed strategies to enhance services offered whilst reducing operational unit costs incurred in the region. Further be a part of the airline operating committee to address infrastructure issues etc.
• Constantly monitor the cargo handling in the station and suggest to the Cargo HDQ best practices to be implemented within the region to achieve operational excellence.
• Implement, establish and monitor standard operating procedures (SOP) and Service level agreements (SLA) with the GHA’s in the region to ensure smooth cargo operations. This also includes streamlining policies with GHA staff in order to follow procedures in the absence of cargo staff at the respective station.
• Maintain the freighter on time performance and ensure no delays occur due to ground operations throughout the delegated region.
• Ensure discrepancies and non-conformances are minimized in order to reduce claims and penalties at the respective station to increase customer satisfaction and reduce carrier liability.
• Liaise with local Government/ Customs Authorities for obtaining permission; to comply with regulatory issues related to cargo operations.
• Ensure that the operations staff/GHA staffs of the station has followed mandatory training requirements and possess valid licenses to handle cargo (DG, LAR) at the respective station.
 

• Closing Date: 2026-05-26