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Sales Manager - Corporate

Yesterday 2026/09/03
Other Business Support Services
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Job description

Job Scope
Ensure the highest standard of Customer Care and Service at all time.
Promote the desired work culture around our Winning Ways; Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together.
Self Management
Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook
 Comply with Company Grooming Standards
Comply with Time and Attendance Policies
Actively participate in training and development programs and maximise opportunities for self development
Customer Service
 Demonstrate service attributes in accordance with industry expectations and company standards including:
 Being attentive to Guests
 Accurately and promptly fulfilling Guests requests
 Anticipate Guests needs
 Maintain a high level of knowledge which affects the Guest experience
 Demonstrating a ‘service’ attitude
 Taking appropriate action to resolve guest complaints
 Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers
 Appreciate the dynamic na
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