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Job description

Job Responsibilities:
  • Booking Management: Promptly handle reservation inquiries via phone, email, and digital channels.


  • System Operations: Accurately process and update bookings, guest profiles, and special requests.


  • Inventory Control: Monitor daily availability, group blocks, and last-minute changes while supporting revenue strategies.


  • Team Collaboration: Liaise with Front Office, Sales, and Housekeeping, and assist with daily arrival and VIP reports.


  • Compliance & Standards: Maintain accurate records, protect guest data, and promote company loyalty programs.



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