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Recreation Receptionist

Yesterday 2026/09/10
Other Business Support Services
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Job description

Your Day-to-Day Responsibilities:


  • Welcome and assist guests with a warm, friendly, and professional approach.
  • Manage reservations, bookings, and scheduling for recreation activities and spa services efficiently.
  • Provide guests with accurate information regarding recreational facilities, activities, programs, and hotel services.
  • Maintain up-to-date guest profiles, booking records, and attendance documentation.
  • Handle payments, billing, and cash transactions in accordance with hotel policies and procedures.
  • Respond to guest inquiries, requests, and concerns promptly while ensuring a high level of customer satisfaction.
  • Coordinate closely with the Recreation & Spa team to ensure seamless daily operations and exceptional guest experiences.
  • Ensure the reception area and recreation facilities are consistently clean, organized, and welcoming.
  • Promote hotel facilities, memberships, promotions, and wellness packages to maximize guest engagement and revenue opportunities.
  • Adhere to all hotel health, safety, hygiene, and security standards and procedures.

This job post has been translated by AI and may contain minor differences or errors.
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