Job description
On behalf of our client, we are seeking a Dynamics 365 F&O Business Consultant (HR / Recruitment / Payroll) to join their team in Amman, Jordan.
Job Summary
Act as the functional owner and advisor for HR,
Recruitment, and Payroll processes on Microsoft Dynamics 365 Finance &
Operations Work directly with business stakeholders (HR, Talent Acquisition,
Payroll, Operations) to understand their processes, translate Supply Chain
Management (SCM) knowledge is a strong plus — especially workforce scheduling,
resource assignment, timesheets, you are the bridge between business and
system.
Responsibilities
1. Business Process Analysis
- Engage HR, Recruitment, and Payroll
stakeholders to map current processes (as-is) and define future-state (to-be).
- Identify pain points and manual work
in onboarding, timesheets, leave requests, salary calculation, recruitment
workflow, and • Translate business needs into clear functional requirements,
user stories, and acceptance criteria.
- Propose best-practice process
improvements, not just record requests.
2. Dynamics 365 F&O Functional Design
- Design and configure modules in D365
F&O related to:
– Human Resources / Personnel management
– Recruitment / candidate pipeline /
onboarding
– Payroll calculation / benefits / deductions
/ compliance
– Time & attendance / leave / shifts /
rostering
- Prefer standard F&O capabilities
to reduce unnecessary customization and upgrade risk.
- Prepare functional design documents
(FDD) for required extensions, workflows, or integrations.
3. HR, Recruitment & Payroll Operations Support
- Define hiring lifecycle inside the
system: job requisition ® candidate pipeline ® offer ® onboarding ® assignment.
- Support workforce allocation (who is
assigned to which client / job / site).
- Define payroll rules, earning codes,
deductions, allowances, overtime rules, penalties, end-of-service, etc.
- Validate payroll outputs with HR and
Finance to ensure compliance with internal policy and labor regulations.
- Ensure payroll postings hit the right
GL accounts, cost centers, or projects.
4. UAT, Training & Adoption
- Build UAT scenarios and test scripts
with HR/Recruitment/Payroll users.
- Drive User Acceptance Testing:
coordinate users, track defects, confirm fixes with the business.
- Prepare SOPs, quick reference guides,
and deliver hands-on training.
- Ensure the business is operational on
Day 1, not just "system is live".
5. Change Requests & Continuous Improvement
- Act as first line to receive
enhancement requests from HR, Recruitment, Payroll.
- Perform impact analysis (process
impact, cost, effort, compliance risk).
- Prioritize enhancements based on value
and risk.
- Support PMO / Delivery team in
presenting change requests to steering committee.
6. Cross-Module & Supply Chain (Plus / Advantage)
- Support scenarios connecting HR &
Payroll with Operations / Supply Chain, such as:
– Resource allocation to client projects or
service contracts
– Tracking worker availability, leave, or visa
status for scheduling
– Capturing timesheets and linking them to
customer billing or internal cost allocation
– Managing uniforms, tools, and assets
assigned to workers
·Align workforce availability with
service delivery SLAs.
7. Data & Integration
- Work with technical teams on data
migration: employees, contracts, salary structures, leave balances, etc.
- Define integration requirements with
ATS systems, biometric attendance, time tracking, finance, etc.
- Validate data quality and respect
privacy/PII and payroll confidentiality.
8. Governance & Compliance
- Ensure HR, payroll, and employee data
handling follows internal policy, audit requirements, and local labor law.
- Document approval matrices and
segregation of duties (e.g. who can edit salary, who can approve payroll run).
- Support
internal/external audit with evidence from the system.
Requirements- 4+ years as a Functional Consultant /
Business Consultant / Business Analyst on Microsoft Dynamics AX or Dynamics 365
F&O
- Direct experience with HR and
Payroll modules.
- Strong requirement gathering and
process design background (not only ticket support).
- Proven track record delivering at
least one full-cycle HR/Payroll implementation or major enhancement in
production.
Strong Plus
- Experience with Recruitment / Talent
Acquisition processes and onboarding flows.
- Exposure to Workforce Scheduling /
Timesheet / Resource Assignment / Supply Chain / Operations.
- Experience supporting businesses with
large field or blue-collar workforce.
- Familiarity with labor law,
end-of-service rules, and payroll compliance in GCC / MENA.
Education
- Bachelor’s degree in Business Administration, HR Management,
Information Systems, Industrial Engineering, Computer Science,
- Microsoft
certifications in Dynamics 365 F&O (HR / Finance / SCM) are a plus.
This job post has been translated by AI and may contain minor differences or errors.
