Assistant, Project Coordinator

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into four main Divisions: (i) National Society Development and Coordination; (ii) Humanitarian Diplomacy and Digitalization; (iii) Management and Accountability; and (iv) People and Strategy.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

Job Purpose

Under the direct supervision of the IFRC Program Coordinator, the Project Assistant will provide comprehensive support to the implementation, monitoring, evaluation, and reporting of the H2O PEACE Programme. The incumbent will ensure all activities are aligned with IFRC policies, donor requirements, and programmatic goals. The role also includes coordination support with internal and external stakeholders and may extend to other projects in support of the Delegation’s operational priorities.

Job Duties and Responsibilities

The Project Assistant will support the Program Coordinator in ensuring the timely and cost-effective implementation of H2O PEACE Programme activities. This includes proper management and storage of programme documents and files, as well as fulfilling monitoring and reporting requirements. The role will also assist the Jordan Programs Coordinator in meeting all back-donor obligations, particularly in relation to reporting. Additionally, the Project Assistant will contribute to the preparation of briefing materials, fact sheets, and other related documentation for the H2O PEACE Programme.

Program Support

• Assist in the day-to-day coordination and implementation of the H2O PEACE Program in partnership with JNRCS.
• Monitor ongoing activities and provide updates to the Program Coordinator and relevant stakeholders.
• Support the development and maintenance of accurate and up-to-date program files, documentation, and data.
• Assist in ensuring that all programmatic activities align with set objectives, timelines, and budgets.
• Contribute to ensuring rigorous monitoring and evaluation systems are in place and functioning effectively.

Reporting and Communications

• Assist in preparing regular internal and external reports, presentations, and contextual updates for meetings and coordination platforms.
• Support the Program Coordinator in fulfilling reporting requirements in a timely and high-quality manner.
• Draft briefing materials, fact sheets, and visibility content related to the H2O PEACE Program.

Technical and Operational Coordination

• Collaborate with IFRC technical units in the MENA Regional Office to ensure effective technical guidance and support to JNRCS.
• Identify implementation challenges and bottlenecks and provide recommendations to the Program Coordinator for timely resolution.
• Support effective collaboration with Finance and PMER teams for sound planning, budgeting, monitoring, and reporting processes.

Compliance and Quality Assurance

• Ensure that all activities adhere to IFRC policies, procedures, and the Fundamental Principles of the Red Cross and Red Crescent Movement.
• Help ensure all programme documentation meets internal and donor compliance requirements.

Partnerships and Coordination

• Participate in coordination mechanisms, technical working groups, and ad hoc meetings with JNRCS and other partners.
• Support the strengthening of coordination and communication between IFRC, JNRCS, and other stakeholders.
• Contribute to partnership development and resource mobilization efforts, as needed.

Other Duties

• Provide administrative and operational support to other programmatic initiatives in the delegation when required.
• Perform any other duties as assigned by the Program Coordinator or line manager.

Job Duties and Responsibilities (continued)

Humanitarian Affairs, Peace and Conflict Studies, or Social Work

or equivalent work experience in relevant to international

humanitarian aid and/or development

Master’s degree or equivalent