Job description
About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.
The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.
For more information, please visit www.
zaincash.iq. Responsibilities: Product Strategy & Lifecycle Management Support the end-to-end product lifecycle including ideation, requirements definition, development, testing, launch, and post-launch optimization.
Assist in defining product features and improvements for digital payment services such as wallet transfers, bill payments, merchant payments and financial services Contribute to maintaining the product roadmap by prioritizing features based on customer value, business impact, and regulatory requirements.
Business Requirements & Documentation Prepare Business Requirement Documents (BRDs), workflows, product specifications and user journeys aligned with company standards.
Translate business needs into clear functional requirements, user stories, and acceptance criteria.
Ensure alignment between technical teams, compliance, operations and business stakeholders.
Testing, Quality Assurance & UAT Collaborate with QA teams to ensure requirements are translated into comprehensive test scenarios.
Review and validate UAT test cases to ensure full coverage of business flows and regulatory requirements.
Participate in User Acceptance Testing (UAT) to confirm product readiness before production release.
Market Analysis & Data-Driven Decisions Conduct market research and customer insight analysis.
Monitor product KPIs, transaction performance, adoption metrics, and customer feedback.
Identify opportunities for innovation, optimization, and new financial product offerings.
Customer Experience & Product Optimization Advocate for simple, secure, and seamless digital payment experiences.
Support pilot launches, feature rollouts, and product enhancements.
Work with design and development teams to continuously improve user journeys and product usability.
Continuously improve product performance based on analytics, operational feedback, and market insights.
Bachelor’s degree in Business, Computer Science, Information Systems, or a related field; an advanced degree is a plus.
3–4 years of experience in product management, business analysis, or digital product development.
Experience working in fintech, banking, digital wallets, or payment platforms.
Familiarity with digital payment ecosystems, including wallet services, transfers, bill payments, and merchant payments.
Excellent communication and stakeholder management skills.
Fluency in Arabic and English (written and verbal).
This job post has been translated by AI and may contain minor differences or errors.
