Line Manager

Job Summary/Main Purpose

The Line manager will lead, influence, and encourage sales team to achieve agreed sales goal and market share through attracting, developing, motivating, and retaining a workforce, while maintaining the company’s image according to the company policies and professional ethics.

Main Responsibilities:

• Develops productive workplace environment.
• Shapes team vision aligns with company vision and influence team mobilization toward setting gaols.
• Meets or exceeds sales targets within agreed budgets, timescales and resource. (Sales volume, Market share, Sales Growth, Market expenses, Free medical sample and Human capital investment)
• Responsible for the combined performance of the team and for ensuring that everyone within their team reaches their targets.
• Attracts, develops and retains talented MIOs.
• Coaches and develops team member’s skills and performance.
• Responsible for supervising, motivating and monitoring team performance.
• Conducts quarterly performance review for direct report MIOs including with performance development plan.
• Conducts annual performance appraisal report for direct report MIOs.
• Works closely with KOL’s customers building strategic partnership for mutual benefit.
• Prepares monthly cycle plan; team visit plan, promotional message, promotional tools, customer – centric activities.
• Ensures sales team executes well-planned sales calls and achieved agreed daily sales call plans covering assigned territory (No. of sales call, converge and frequency)
• Works closely with marketing and supportive team to develop and execute sales tactics, tools and promotional materials.
• Ensures country sales tactics are aligned with the core brand strategy provided by marketing department.
• Manages records system; daily reports, customer profile & marketing feedback reports.
• Stays abreast of market and competitor dynamics, providing regular feedback reports to management.
• Responsible for staying informed about the activities of health services in a particular area.
• Attends regularly company meetings as per direct manager instruction.
• Submits weekly & monthly reports to direct manager as per country reporting system.
• Responsible for ongoing prospecting for new business opportunities.
• Responsible for effective communication with colleagues and relevant members of other teams, in order to understand, maximize and drive line achievement.
• Builds desired skills, knowledge and attitude in coordination with direct coach.

Requirements (Knowledge, Skills & Attributes)

• Bachelor's degree in pharmacy or related science.
• A minimum of 5 years’ experience in Pharmaceutical Field
• English and Arabic Language is a must
• High business and commercial acumen
• High strategic and analytical skills
• Excellent understanding to Customers and Market Insights
• Driving Results and result orientation mind-set.
• Excellent self-learning and development capabilities
• Demonstrating corporate values and high ethical behaviours and Integrity in his day to day operation
• Excellent coaching, training and monitoring skills
• High emotional intelligence and understanding of performance drivers and motivational curve
• Demonstrated collaborative skills and ability to work across boundaries
• Leadership Capabilities
• Account Management
• Customer Relation Management
• Excellent organizational and strategic planning skills
• Excellent communication and listening skills